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BDR / Areas we cover

The lab · areas we cover

Sussex first. Postal everywhere.

Brighton Data Recovery serves the whole of Sussex — and because every case travels tracked and insured to our secure intake lab, 'coverage' really means anywhere a courier goes. If it posts, we recover it.

Talk it through with an engineer
01273 964902

Towns we hear from most.

BrightonHovePortsladeShoreham-by-SeaLancingWorthingLittlehamptonBognor RegisChichesterFalmerLewesNewhavenPeacehavenSeafordEastbourneHailshamHastingsBexhillUckfieldBurgess HillHaywards HeathHorshamCrawleyEast Grinstead

Not on the list? It doesn't matter — the reviews on this site alone run from Portslade to Eastbourne, and the process is identical from anywhere: call or send the form, post the device tracked and insured, and everything else happens at the lab.

Local pages, district by district.

Each local page covers what tends to reach us from that district, how cases travel, and the questions people there actually ask — same lab, same free diagnosis, wherever the parcel starts.

How coverage actually works here.

No queue, no waiting roomYour device doesn't sit in a retail unit — posted or dropped off, it goes straight to the recovery bench at our intake lab and is booked in on arrival.
Distance changes nothingA drive from Hastings gets the same free diagnosis, fixed quote and verified return as one from two streets away in Brighton.
Businesses across the countyFrom Crawley server rooms to Chichester studios — multi-drive, NAS and forensic work travels just as safely, and urgent cases are flagged from the first call.
Everything happens in one labYour device isn't brokered out or forwarded on. It's diagnosed, imaged and recovered at our own intake lab, tracked under its case reference from arrival to return.

Asked before sending, answered straight.

Do you cover my town?

If a tracked courier collects from it, yes. Sussex is the home patch, but the postal process makes the whole UK practical — and return postage is free wherever you are.

Is posting a failed drive actually safe?

Packed properly — original enclosure, generous padding, tracked and insured — yes. Our shipping form walks you through it, and thousands of family-lab cases travel this way every year.

Can you collect?

For standard cases, tracked post is faster and safer than any van we could send, and our office takes drop-offs on weekdays if you'd rather hand it over. For awkward jobs — servers, large NAS units, sensitive forensic matters — call and we'll agree the right route.

I'm outside Sussex — should I use a different lab?

Use whichever is honest and good. If that's us, distance won't slow anything: the diagnosis clock starts the morning your parcel lands.

Wherever you are, the first step is the same.

A two-minute form or a phone call — then the postal service does the travelling, not you.

01273 964902