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BDR / Towns and villages / Portslade

Postal coverage · Portslade

Portslade data recovery. Two places with one name, one bench.

Portslade is two separate communities with the one name: the original settlement inland to the north (the village) and Portslade-by-Sea along the seafront (Copperas Gap prior to being formed into an urban district in 1898). This part by the sea also includes the eastern basin of Shoreham Port and the industrial centre of Brighton and Hove as described in the records. We get most of our deliveries from this part.

Tracked post-in · free return Free diagnosis on arrival Fixed written quotes

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What comes off the Portslade estates.

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The problem as describedWhy it's a local regularFirst thing we do
A stock control computer at a unit on Basin Road NorthWarehousing operations run off one single piece of equipment and no backup exists for anyonePost the disk, not the tower, after getting a quote first.
A CompactFlash card taken from a machine toolIndustrial media failures occur silently and take all of your configuration settings with themGet a quote first, then pack it up, box it up, note the slot
Shared hard drive of a plant-hire companyJob sheet documentation, certification, and photographs of all equipment that goes outLabel each disk with the bay number
Disk removed from a yard-owned recording deviceThe clip requested by an insurer to be produced by the operatorGet a quote prior to sending the disk(s) and include the name of the system
Laptop used by staff at Portslade Aldridge Community AcademyPortslade Aldridge Community Academy uses common hardware to operate, and common hardware ceases operationTurn it off before you obtain a quote; then post only the hard drive.
Sending it over: Get a quote first, either via telephone or using the form provided, then send your device, fully insured and trackable, to our secure intake laboratory in Guildford (we will cover all costs for return delivery), along with our shipping form included within the packaging. Alternatively, you can leave your device at our facility during business hours (Monday to Friday, 9am to 5:30pm) without making an appointment. A full packing guide is available on our contact page.

How a Portslade job runs.

BN41 is the awkward oneBN41 covers both Portslade and Fishersgate, includes both Adur and Brighton & Hove and takes Brighton as its post town. Fishersgate railway station represents one of the most extreme examples of this situation. Fishersgate Station serves a suburban section of a city, but the platform itself is situated within Adur in West Sussex.
Industrial media, not laptopsAlong the harbour arm, it is embedded storage rather than the office desktops that fails: cards within machine tools, plant controllers, vehicle recorders. Each piece has different parts and therefore requires different tooling; however, there is always a fixed written quote. Storage soldered to a circuit board is an exception: this is not something we take on, so if you are unsure what type of storage unit you have, please contact us before proceeding.
No van, no call-outWe do not have an engineer on the road. We do not collect anything. Once you receive a quote, the drive will be sent via tracked and insured post. Alternatively, you may bring the drive to our Guildford intake laboratory, Monday to Friday, 9am to 5:30pm. No appointment is needed and we will provide return postage.
The same terms on both sides of the lineWe charge nothing for diagnosis, any quotation given after diagnosis represents the actual cost for recovery, and in most cases you only pay if we successfully recover your data. Recovered data will be returned on new media. Our hours of operation are Monday to Friday, 9am to 5:30pm.

In a client’s own words.

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I run a local PC shop in Portslade and a client had a problem with a Buffalo LinkStation drive. We have used your data recovery service for several of our clients. 100% record so far in recovering data.

Yuri Findon · Portslade

Portslade questions, answered straight.

BN41 is half in Adur and half in the city. Does that change anything?

No. Although the postcode spans across two districts and is classified as having "Brighton" as a post town versus "Portslade", the pricing structure and route to the workbench are the same whether you reside on one side or the other of this boundary.

What do I do with a controller card out of a machine?

Remove the storage device from whatever it was attached to, place it within an anti-static bag contained within a solid container, and note what specific machine and slot it originated from. Get a quote, by phone or with the form, before you post it. There are two types of tooling used to read these types of devices: Rusolut and PC-3000. Disk imagers are not used to read them.

Can you read the disk out of our yard's own recorder?

Normally. First get a quote for the price of that service either via telephone, or using the form; instead of sending us your hard drive recorder, please send us the individual hard disk(s) from which the data was recorded, and state what type of recording system produced the information on those disks. Also, a server or RAID array will be treated similarly, i.e. we will receive them as separate hard disks identified by their "bay" number, while a network attached storage device (NAS) may also be sent as separate disks where possible; however, if the NAS cannot have its disks removed, it will need to be sent to us complete, including the entire enclosure and associated cabling and power supply. An external hard disk drive unit will be treated in this manner also and will include all necessary cabling and power supplies within its parcel.

What does a Portslade job cost?

There’s nothing to pay for us to look at it, and the quote will be fixed and written prior to opening up anything. The price for a card or a stick is from £250 upwards, the cost of one drive is £300, a recorder costs £400, and a multi-disk system starts from £500 plus VAT on all items.

Portslade to Guildford, by post.

Switch off the unit, report the problem and allow us to diagnose it free of charge, before you have to make any decisions.

01273 964902