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BDR / Client reviews

The lab · client reviews

Nine clients, in their own words.

Every review below is from a real Brighton Data Recovery client — dropped drives, drowned cameras, ransomed PCs and a factory reopened on a Monday morning. Unedited beyond tidying, and the towns are theirs too.

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I run a local PC shop in Portslade and a client had a problem with a Buffalo LinkStation drive. We have used your data recovery service for several of our clients. 100% record so far in recovering data.

Yuri Findon · Portslade

A dropped Buffalo external hard disk that contained my final year's university research work, recovered within 48 hours. Professional service.

Layla Ashurst · Falmer

An HP RAID 5 server that had two failed disks. The HP ProLiant server contained critical data for a factory; recovery was completed over a weekend so that we could reopen the factory on Monday morning. Great work from you guys.

Stewart Barnham · Newhaven

I am a teacher at Lancing College and I dropped my Toshiba laptop that contained 5 years of teaching resources and was broken beyond repair. All I had to do was drop it in — they removed the HDD and worked on the data recovery. I'm pleased to report they were able to pull all the data from the hard drive and I had it all back in my possession within 3 days. Thanks for your hard work.

Katie Hastings · Lancing

The hard drive on our Apple iMac contained pictures and video of our grandchildren and would not start. The Churchill Square Mac store could not recover the data, but recommended Brighton Data Recovery — who luckily could. Thank you so much.

Joan Laughton · Eastbourne

After a small hiccup with a Seagate external hard drive and the kitchen floor, I needed an expert in HDD recovery. I found these guys on Google and they did a great job, sending me everything on a USB stick with exactly the same files and folders I was missing. Speedy service, great price, full file recovery. Could not have asked for more.

Nicola Rye · Worthing

You are a life saver — my business was on the Dell PC and I was hijacked by a ransomware virus. Thanks for keeping me calm, assuring me you could recover the data, and advising me not to try ransomware removal myself. I am so glad I trusted you: I got all my data back and a completely clean PC again. A speedy service, 5 stars!

Luke Shipley · Shoreham

I have a fashion brand and the Macs in the office all started failing. Of course not everyone was using the Dropbox link and were only saving locally! I wasted loads of time removing the HDD and trying free online recovery software before conceding I needed a professional. Brighton Data Recovery managed to get 99% of the files back, including all the designs for the new season and the photoshoot images. Worth every penny — I heartily recommend them.

Ciaran · Hove

I needed urgent help with an SD card after my camera got knocked into a stream during a photoshoot by an over-exuberant groom. It was tears all round — the bride had lost her wedding pictures and my rather expensive Canon had gone for a swim. I tried recovery software but it didn't really work, so I took the plunge and found a local expert. I'm so lucky I found Brighton Data Recovery, who restored pretty much everything to a USB stick. One happy bride — the groom is still in the doghouse. We all thank you!

Trina Pennybridge · Lewes

Patterns across nine recoveries.

What the reviews keep saying

  • Speed shows up everywhere — 48 hours for a dissertation, a weekend for a factory's RAID, three days for five years of teaching resources.
  • The DIY detour is a recurring character — free software tried first, time lost, then the professional route anyway. Skip the middle act.
  • Referrals carry weight — a Portslade PC shop sends us client jobs; even a Mac store pointed a customer our way when they couldn't help.
  • The devices are exactly what we build pages for — Buffalo NAS units, HP ProLiant RAID 5, Seagate externals, ransomed Dell PCs, a Canon's SD card fresh from a stream.

A note on honesty: these are the reviews our clients actually wrote — no stock photos, no invented star widgets, no 'Trustpilot-style' theatre. When your recovery's done, we'll ask for yours the same way: a few honest lines, town included if you're happy.

Your drive could be the tenth review.

Free diagnosis, fixed quote, and the same treatment every reviewer above received.

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