EX · BDR-2026-0791VERIFIED ✓
Seagate 2TB, clicking — a decade of family photos
Failed heads replaced with matched donor parts; drive imaged past the damage and every album rebuilt from the copy.
Brighton · Hove · Sussex — data recovery lab
Lost data is usually recoverable. Panic is optional.
A failed drive, a wiped card or a server that won't come back — most of it can be brought home. We diagnose for free, quote a fixed price in writing, and on most jobs you pay nothing unless your files come back.
No fix, no fee on most jobs
25+ years at the bench
Recovery from £250 + VAT
ICO registered & GDPR compliant
Rather talk it through?
01273 964902
Free diagnostic · intake ticket
BDR-2026-····
What's holding your data?
Pick the closest match — this shapes what our engineers check first.
No obligation · no diagnostic feeReply within 1 working hour
Signed out of the lab this month.
Open the casebook →EX · BDR-2026-0785VERIFIED ✓
Hove agency NAS — RAID rebuild gone wrong
Both members imaged before anything else; the array reassembled virtually and the shared drive returned whole.
EX · BDR-2026-0779VERIFIED ✓
Wedding SD card blank the morning after
Card cloned before any tool touched it, file system rebuilt on the clone, every frame carved back at full resolution.
EX · BDR-2026-0772VERIFIED ✓
Shop CCTV — overwritten footage of a break-in
DVR disk imaged forensically; the proprietary video store carved by timestamp and the incident window exported for the insurer.
The index. Find your device,
or find your fault.
Not listed? Ask us →
What we recover
Internal hard drivesClicking, seized or silent — worked at platter level in the lab→ External & portable drivesDropped enclosures, dead bridge boards, shucked drives→ SSD & NVMeDead controllers read at chip level when the drive won't→ Mac & MacBookAPFS, T2 and Apple Silicon machines other labs decline→ RAID arrays & serversFailed rebuilds reconstructed virtually from images→ NAS drivesSynology, QNAP, WD — imaged before a rebuild finishes them→ SD & memory cardsShoot cards that error, blank out or ask to format→ USB sticks & flashSnapped connectors and monolith chips read directly→How it failed
Clicking or beepingPower it down — that sound is mechanical damage spreading→ Not detectedNo spin, no lights, invisible to the computer→ Deleted & lost filesStill there on a hard drive; minutes matter on an SSD→ Formatted or wipedA format usually clears the index, not the data→ Ransomware attackOriginals often survive deletion — we recover, not negotiate→ BitLocker & encryptedKey-first recovery for locked and corrupted volumes→ Dropped or damagedA knock can misalign heads with no mark on the case→ Water or fireDon't dry it, don't power it — sealed and treated in the lab→Evidence & investigations
When it's more than data —
it's evidence.
Some cases don't end at getting files back. They end in an insurance claim, a tribunal, or a courtroom. We recover and preserve digital evidence to forensic standards — imaged read-only, documented, and reported so it stands up.
Forensic investigation services
Defensible acquisition and analysis of computers, drives and storage media — for solicitors, insurers, employers and private clients across Sussex.
- Forensic imaging with a documented chain of custody
- Deleted-data and user-activity investigation
- Plain-English expert reports & expert witness support
- Workplace and data-theft investigations
CCTV & DVR footage recovery
Footage that's been deleted, overwritten or trapped in a dead recorder — carved from the disk by timestamp and exported in a format police and insurers accept.
- Deleted and overwritten footage recovery
- Dead or damaged DVR/NVR hard drives
- Incident-window exports for claims & police
- Hikvision, Swann, Dahua and proprietary systems
Your case, step by step.
The full process →Open your case
Call or use the triage above. We log it and tell you exactly how to get the device to us.
Post or drop off
Send it tracked and insured to our Surrey intake lab — free return postage — or hand-deliver by arrangement.
Free diagnosis
Engineers assess the fault and confirm what's recoverable. No fee, no obligation.
Fixed quote, in writing
One price before any paid work starts. You see a file listing before you commit.
Data home, verified
Recovered files returned on new media, checked with you before the case is signed off.
Word from Sussex.
All reviews →A dropped Buffalo external hard disk that contained my final year's university research work, recovered within 48 hours. Professional service.
An HP RAID 5 server with two failed disks, holding critical data for a factory — recovered over a weekend so we could reopen Monday morning.
My business was hijacked by ransomware. They kept me calm, told me not to attempt it myself, and got everything back on a completely clean PC.
Whatever's failed, don't power it on again.
Every restart of a damaged drive costs data. Open a case first — the diagnosis is free either way.