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BDR / How it failed / Corrupted & RAW drives

How it failed · corrupted & RAW

RAW is Windows saying “I can’t read this” — not “there’s nothing here.”

A RAW drive has lost the grammar, not the words: the structures that describe the file system are damaged, while the files themselves usually sit exactly where they were. The danger isn't the corruption — it's the repair tools that finish the job.

No fix, no fee on most jobs Free diagnosis & written quote Post-in from anywhere in Sussex

Talk it through with an engineer
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What you're seeing, decoded.

Something else? Run the triage →
What you seeWhat it meansFirst move
You need to format the disk in drive X: before you can use itWindows can't parse the file system — the classic RAW promptNever click Format
The type of the file system is RAW. CHKDSK is not available for RAW drives.CHKDSK admitting it can't help hereDon't force it further
The file or directory is corrupted and unreadable (0x80070570)Damaged file records in the MFTStop opening files
The disk structure is corrupted and unreadable (0x80070571)Damaged partition or MFT structuresImage before repair
Location is not available — X:\ is not accessible. The parameter is incorrect.File-system corruption, often with bad sectors beneathSuspect the hardware too
This volume does not contain a recognized file system.Volume metadata lostThe data underneath survives
macOS: The disk you inserted was not readable by this computerThe Mac equivalent — with an Initialize button that must not be pressedChoose Eject, not Initialize
Getting it to us: post your device tracked and fully insured to our secure intake lab — free return postage — or start by phone and we'll walk you through packing it. Sending details are on the contact page.

What actually broke.

The boot sectorThe volume's opening paragraph — damage here and Windows can't even start reading. Small target, big symptoms, very rebuildable.
The Master File TableNTFS's index of every file. Corrupt records here produce the 0x80070570 family of errors while the file contents sit untouched.
The partition tableThe map of where volumes live on the disk. Lose it and a full drive reports as empty or unallocated — rebuilding it restores everything at once.
Why CHKDSK can't help — and can hurtCHKDSK refuses RAW volumes outright, and on failing hardware its repair passes hammer weak sectors with reads and writes. Structure repair belongs on an image, never on suspect media.

How we recover it, stage by stage.

See recent recoveries →
01

Booked in, diagnosed free Free

Your device is logged with its own case reference the moment it arrives. An engineer assesses the fault, confirms what's actually recoverable, and you get a fixed price in writing — no diagnosis fee, no obligation, and no paid work until you say go.

Free diagnosisFixed written quoteNo obligation
02

Image first, always

The whole drive is imaged before any repair is attempted — bad sectors mapped, weak areas read last. Corruption plus failing hardware is common, and the image protects against both.

Bad sectors mappedNothing repaired in place
03

Repair the structures on the copy

Boot sectors, MFT records and partition tables are rebuilt on the image, where a wrong turn costs nothing and can be undone.

Repairs are reversibleOriginal stays pristine
04

Carve where repair can't reach

Where the MFT is too far gone, files are carved by signature from the image — contents complete, structure reconstructed as far as the evidence allows.

Signature carvingEvidence-led rebuild
05

Verified, returned, signed off

Before you pay the recovery fee you approve a full listing of what came back. Your data returns on new media with free return postage, and the case only closes once you've confirmed everything opens on your side.

File listing approvalNew media includedFree return postage

What the lab checks first

  • RAW is a reading failure, not an erasure — the same drive, imaged and repaired, usually mounts with everything in place.
  • The format prompt is the trap — Windows offers to 'fix' unreadability by writing a fresh file system directly over your data.
  • Corruption often rides on hardware trouble — bad sectors corrupt structures as they spread, which is why we image before believing any drive is 'only' logically damaged.
  • NTFS keeps a spare — the MFT has a mirror, and boot sectors have backups. Rebuilds lean on the copies the file system quietly kept.

The repair-tool paradox: the utilities most people reach for first — CHKDSK, First Aid, free 'fix RAW drive' tools — all write to the drive they're repairing. On corrupted-but-healthy media they sometimes work; on corrupted-and-failing media they routinely turn a full recovery into a partial one. Image first costs a day; repair-in-place can cost the lot.

From the casebook.

EX · BDR-2026-0633VERIFIED ✓

A 4TB archive drive that went RAW after an unsafe removal

Pulled mid-write one evening; by morning it wanted formatting. Imaged in full, the boot sector and a damaged MFT mirror rebuilt on the copy, and fifteen years of a translator's client work returned with its folder tree intact.

100% recovered3 days in lab

Before it reaches us.

Do

  • Decline every format and initialise prompt
  • Power down and stop opening files
  • Note whether it was removed unsafely or lost power
  • Tell us if CHKDSK has already been run

Don't

  • Click Format on Windows or Initialize on macOS
  • Run CHKDSK /f or /r on a suspect drive
  • Point free repair tools at the original
  • Keep browsing folders 'to see what still opens'

Asked on this bench, answered honestly.

My drive says it needs formatting — will I lose data if I format?

Formatting writes a new, empty file system over the damaged one, destroying the structures recovery uses to restore your names and folders. Decline the prompt; recover first.

What is a RAW drive?

One whose file system Windows can no longer interpret — usually a damaged boot sector, MFT or partition table. The user data beneath is typically intact.

Is CHKDSK safe to run?

Not here. It refuses RAW volumes anyway, and on failing hardware its repair passes accelerate the failure. Repairs belong on an image of the drive, not the drive.

It went RAW after I unplugged it — did I break it?

Unsafe removal mid-write is the single most common cause, but it damages the paperwork, not the files. It's also one of the most cleanly recoverable faults we see.

Whatever's failed, don't power it on again.

Every restart of a damaged device costs data. Open a case first — the diagnosis is free either way.

01273 964902