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Postal coverage · Hove

Data recovery in Hove. One postcode, and no argument about which council.

Hove isn't really a town on its own, as much as it's half of a larger city. And BN3 is entirely within Brighton & Hove, with just one council, just one post town, no confusion. It's what this location does (as opposed to where) which creates issues: for example, regulated office files, administration for county cricket, systems used by Brighton & Hove City Council at Hove Town Hall, and many individuals who make their living solely off one drive.

Tracked post-in · free return Free diagnosis on arrival Fixed written quotes

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What arrives from Hove.

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The problem as describedWhy it's a local regularFirst thing we do
The Legal & General office's claims workstationGroup protection/pension risk transfer/long retention periods.Get a quote first. Then send us your drive and its key. We image first.
The 1st Central County Ground’s ticketing drive.The Eaton Road ground has been played on since 1872. It is owned by Sussex Cricket Limited.All disks are labelled according to their bay location.
External hard drive belonging to a freelance editor. Full of client work.Wired Sussex was once the representative body for the digital and media sector, which runs on sole traders.What do you think matters most?
Depot machine located in Conway Street.Scheduling and vehicle data; nobody prints this stuff.Post the disk, not the tower, after getting a quote first.
Twenty years' worth of photographs on one home NAS.Goldsmid and Wish are loaded with boxes with no backup.Turn it off first, before anything else.
Sending it over: Get a quote first, either via telephone or using the form provided, then send your device, fully insured and trackable, to our secure intake laboratory in Guildford (we will cover all costs for return delivery), along with our shipping form included within the packaging. Alternatively, you can leave your device at our facility during business hours (Monday to Friday, 9am to 5:30pm) without making an appointment. A full packing guide is available on our contact page.

How a Hove job runs.

BN3 is the easy oneWhile BN3 exists entirely within Brighton & Hove (one unitary authority, one post town, no boundary to argue over), this isn't the case one street west in Portslade.
A station that carries laptopsHove Station saw 2.029 million entries/exits in the year 2024/25, up from 1.805 million. There are four trains per hour to Brighton and two to London Victoria, the same rate at which hardware ages.
Regulated files, handled in orderRetention rules apply to claims records, pension files and encrypted volumes. Imaging on the PC-3000 is done prior to opening any file, and a written report will detail all information that was read.
One price list for every postcodeWe provide a free initial assessment. In most cases you only pay if we recover your data. A single fixed written quote prior to commencing work, new media for recovered files, and prepaid return postage are provided. Monday to Friday, 9am to 5:30pm.

In a client’s own words.

Read all nine reviews →

I have a fashion brand and the Macs in the office all started failing. Of course not everyone was using the Dropbox link and were only saving locally! I wasted loads of time removing the HDD and trying free online recovery software before conceding I needed a professional. Brighton Data Recovery managed to get 99% of the files back, including all the designs for the new season and the photoshoot images. Worth every penny — I heartily recommend them.

Ciaran · Hove

Hove questions, answered plainly.

Is there anywhere in Hove I can hand a drive in?

No, we don't have a counter in Hove. To obtain a quotation first, please telephone or complete the online form. Your drive then comes to us via post, or alternatively, you may call into our Guildford intake laboratory in person from 9am to 5:30pm, Monday to Friday, with no appointment needed: Guildford Data Recovery is located within Building 2, Ground Floor, on Guildford Business Park in Guildford, GU2 8XH.

My work laptop is BitLocker-encrypted. Does that stop you?

No, it doesn't stop us, but you should first get a quote, via telephone or our online form. After that, send just your hard drive from the laptop with the recovery key (any computer repair service will be able to remove it for you in minutes). We don't take on soldered storage, so if you are unsure whether your drive is soldered, call us first. We image the encrypted volume first and open the copy rather than the original, which matters when your files are regulated.

The four-bay NAS in the spare room has stopped. What do I post?

First ask for a quote either via the webform or phone, then send all disks (if they can be removed) individually labelled by their bay number; otherwise send the entire unit in its enclosure. The unit should not be allowed to attempt self-repair, as this is when real damage occurs.

How much is it, and at what point will I know?

Diagnosis free of charge, then a single fixed price quotation will follow. Cards/sticks start at £250, a single drive costs £300, recorders cost £400, multi-drive systems from £500; all prices plus VAT.

One parcel from Hove to the bench.

Switch off the unit, report the problem and allow us to diagnose it free of charge, before you have to make any decisions.

01273 964902