Areas we cover · Falmer
Data recovery in Falmer. Campus drives, match-day cards, one parcel.
The village of Falmer, along with two university campuses and a football ground, are all referred to by the same name, however they fall on different sides of a line. The village and parish of Falmer fall into Lewes district, whereas the stadium and the campuses lie on the Brighton and Hove side. The data falls into place just as neatly: research files, match-day video footage, student work and the household drives of BN1.
Talk it through with an engineer
01273 964902
What arrives from Falmer.
Something else? Run the triage →| The problem as described | Why it's a local regular | First thing we do |
|---|---|---|
| A researcher's external drive, returned to base after fieldwork | Field data sits on personal kit which is never seen by an institution | Imaging a full disk first |
| Departmental NAS failed to mount | Project storage for shared projects will live well beyond whoever originally set up the shared project | Get a quote first; if possible eject the disks from the NAS and label them by bay, or send the entire NAS |
| Corrupted match-day card | Still images and videos fill cards before anyone has time to file them | Eject it; write nothing more on this card |
| Lecturer's laptop no longer detected | Teaching materials, marking and book chapter all sat on this laptop | Priority when teaching stops |
| Dissertation drive weeks before submission | Deadlines here are based on the academic calendar | Tell us the date |
How a Falmer case runs.
In a client’s own words.
Read all nine reviews →A dropped Buffalo external hard disk that contained my final year's university research work, recovered within 48 hours. Professional service.
Layla Ashurst · FalmerFalmer questions, answered plainly.
Do you cover both campuses and the stadium?
Yes, we do both. The village either side of the A27 also falls within our coverage area. Our coverage area relates to access to the national postal system, rather than a geographic boundary. As such, every BN1 address is treated equally.
Is there anywhere in Falmer to hand a drive in?
No. There is no counter in Falmer. First obtain a quotation, either over the telephone or using the website quotation form. Then send the device to us, tracked and insured, or bring it into the Guildford intake lab yourself, Monday to Friday, 9am to 5:30pm (no appointment needed). Either way your free diagnosis will commence on the morning it arrives on the bench.
Our departmental NAS says the volume failed — now what?
Switch the power off, and do not press the repair button. One single generic message can cover many different fault conditions which require opposite actions. Imaging all members individually first leaves all possible routes available.
Can a case be prioritised mid-term?
Yes. Let us know if/when the work has ceased, and provide a date/time you would like it completed. Once we receive this information we will enter your case onto the bench next, and continue working on it according to our hours of operation, until we can advise you of progress.
Also worth a look in Falmer.
One tracked parcel from Falmer to the bench.
Switch off the unit, report the problem and allow us to diagnose it free of charge, before you have to make any decisions.