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Areas we cover · Falmer

Data recovery in Falmer. Campus drives, match-day cards, one parcel.

Falmer is a village, two university campuses and a football ground under one name: the village and parish sit in Lewes district, while the stadium and the campuses lie on the Brighton and Hove side of that line. The data divides as neatly — research files, match-day video, student work, and the household drives of BN1.

Tracked post-in · free return Free diagnosis on arrival Fixed written quotes

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What arrives from Falmer.

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The problem as describedWhy it's a local regularFirst thing we do
A researcher's external back from fieldworkField data lives on personal kit that no institution ever seesImage the whole disk first
A departmental NAS that stopped mountingShared project storage outlives whoever originally configured itA NAS can travel whole
A match-day card that came back corruptedStills and video fill cards faster than anyone files themEject it; write nothing further
A lecturer's laptop no longer detectedTeaching material, marking and a book chapter on one machinePriority when teaching stops
A dissertation drive weeks from submissionDeadlines here run on the academic calendarTell us the date
Sending it over: post your device tracked and fully insured to our secure intake lab — free return postage — with our shipping form in the box. Full packing drill on the contact details.

How a Falmer case runs.

Two campuses, one nameThe University of Sussex received its Royal Charter in 1961 and counted 15,979 students on an FTE basis in 2024/25; the University of Brighton still runs Falmer as one of its three campuses.
Match-day mediaThe American Express Stadium, home of Brighton & Hove Albion, opened on 30 July 2011, with Falmer station beside it on the East Coastway line. Match video and ticketing run on ordinary hardware.
Research firstFieldwork data arrives on a laptop, an external or an SD card, with no second copy anywhere. Name the folders that matter and we sequence the read to reach them early.
Same terms, both sidesDiagnosis is free and the written quote is fixed before anything starts — cards and sticks from £250 + VAT, one drive £300 + VAT. Most jobs cost nothing at all if we cannot read the disk, and we pay the return postage.

In a client’s own words.

Read all nine reviews →

A dropped Buffalo external hard disk that contained my final year's university research work, recovered within 48 hours. Professional service.

Layla Ashurst · Falmer

Falmer questions, answered plainly.

Do you cover both campuses and the stadium?

Both, and the village either side of the A27 as well. Coverage here means the postal network rather than a driving radius, so every BN1 address works the same way.

Is there anywhere in Falmer to hand a drive in?

No. The device travels by tracked post, or you bring it to the Guildford intake lab yourself. Either way the free diagnosis begins the morning it arrives on the bench.

Our departmental NAS says the volume failed — now what?

Power it down and leave the repair button alone. That one message covers several faults needing opposite treatment, and imaging each member first keeps every route still open.

Can a case be prioritised mid-term?

Yes. Say the work has stopped and give us the deadline: yours is then the next case on the bench, worked through our hours until we can tell you where it stands.

One tracked parcel from Falmer to the bench.

Power the device down, tell us what happened, and let the diagnosis be free before any decision has to be.

01273 964902