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Areas we cover · Lewes

Lewes data recovery. From County Hall to Cliffe High Street.

The number of paper documents stored by Lewes for a population of just 16,070 as recorded by the 2021 Census is impressive. Documents such as those held at the County Hall of East Sussex County Council (St Anne’s Crescent), at Malling House where Sussex Police operate, and by the solicitors, the Crown Court and the brewery at 6 Cliffe High Street would be impossible to recreate. The usual contents of an unpowered hard drive are this type of document.

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What Lewes sends to the bench.

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The problem as describedWhy it's a local regularFirst thing we do
Solicitor’s matter file that won’t openThis is where court-facing work takes place, and a disclosure bundle is rarely the only item on the disk.If you have already started writing to it, stop immediately.
Records archive drive no longer listed.Statutory retention periods exceed the life of the hardware supporting the filesImage, then index
Brewery till system after power cut.Production & stock run on ordinary PCs.Power off; platters are usually fine.
Auction house photograph archive.Independent traders take photographs of each lot, and the catalogue is stored on one external drive.Get a quote first, then send before degradation.
Pub company CCTV recorder overwriting.Dozens of licensed houses, one recorder per house.Remove the disk. Power remains off.
Sending it over: Get a quote first, either via telephone or using the form provided, then send your device, fully insured and trackable, to our secure intake laboratory in Guildford (we will cover all costs for return delivery), along with our shipping form included within the packaging. Alternatively, you can leave your device at our facility during business hours (Monday to Friday, 9am to 5:30pm) without making an appointment. A full packing guide is available on our contact page.

Working a Lewes case.

County town, county recordsCounty Hall here contains the offices of East Sussex County Council. In 2023 Lewes District Council relocated its offices to Newhaven, and it now keeps only a public reception at 6 High Street.
Brewing and pubsHarvey & Son has been distributing from Lewes since 1794. It was incorporated as a company in 1928 and remains family owned. Its dozens of licensed houses use old hardware to manage their tills, stock control and payroll.
The Bonfire tradeLewes Bonfire, run by seven societies, is the town's best-known tradition and a real trading event for the town's pubs and retailers, and there is nothing special about the tills that support it: they are ordinary hardware.
How it reaches usThere is no counter in Lewes, so before sending anything please obtain a quotation, either over the telephone or with the online form. Then post the item to us tracked and insured, or drop it off at our Guildford intake laboratory, Monday to Friday, 9am to 5:30pm (no appointment needed). The diagnosis is free, the written quote is fixed, in most cases you only pay if we recover your data, and the parcel home is on us.

In a client’s own words.

Read all nine reviews →

I needed urgent help with an SD card after my camera got knocked into a stream during a photoshoot by an over-exuberant groom. It was tears all round — the bride had lost her wedding pictures and my rather expensive Canon had gone for a swim. I tried recovery software but it didn't really work, so I took the plunge and found a local expert. I'm so lucky I found Brighton Data Recovery, who restored pretty much everything to a USB stick. One happy bride — the groom is still in the doghouse. We all thank you!

Trina Pennybridge · Lewes

Asked in Lewes, answered here.

We're a Lewes business with a machine that won't start — what now?

Call us or complete the quote request form, and let us know what it ran and what it did. We will provide you with a quote first. After providing you with a quote, we will inform you as to which components to send, how to package those components, and if your project requires expedited service. There is no cost associated with the initial diagnostic process.

Our drive was damaged, not just worn out — still worth sending?

Usually, yes. Simply explain to us what occurred to the device when requesting a quote, and we will direct you to the appropriate service page detailing the specific type of failure and process the disk accordingly once we receive it.

Can you read a RAID set out of a small server?

Yes. The first thing you need to do is get a quote, either via the web form or by calling us. Then send the disks bare (no housing), each labelled with its bay number, and leave the chassis where it is. Multi-disk work starts at £500 + VAT, and this is given to you in writing before anything begins.

What should we do before posting it?

Do not continue to use the hard drive. Do not utilise any other applications on the drive. Leave all repair utilities alone. Disconnect power from the drive. Record what it did and when. Obtain a quote via telephone or complete the quotation form. Include the shipping form within the package.

Get a quote, post it from Lewes, and we start.

Switch off the unit, report the problem and allow us to diagnose it free of charge, before you have to make any decisions.

01273 964902