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BDR / Towns and villages / Newhaven

Areas we cover · Newhaven

Data recovery for Newhaven. Quayside kit, bench work.

Newhaven is a working port town of 12,854 people and it has all these different activities from an international ferry terminal to Veolia's energy plant on North Quay Road, Rampion's offshore base on East Quay, and a port estate with advanced manufacturing, boat builders and so on. King & McGaw prints here in Newhaven, Surrey NanoSystems does its research there too and most of those files exist only once. The ferry goes south, but once you have a quote the drive usually will go to the bench by post just like a Brighton one would, or you can drop it off at our Guildford intake lab, Monday to Friday from 9am to 5:30pm, no appointment needed.

Tracked post-in · free return Free diagnosis on arrival Fixed written quotes

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01273 964902

What comes in from Newhaven.

Something else? Run the triage →
The problem as describedWhy it's a local regularFirst thing we do
High resolution scan archive for a print houseMuseum-licensed image data are the densest files that a small business will ever keepImage the volume and check against your list
Server volume of a port officeAll manifests, customs documentation and vehicle bookings on one small serverWe read it. Your IT support will rebuild it.
Survey card with turbine information that was corruptedOffshore condition-monitoring surveys fill cards, and then ask them to be read back on shoreEject it; nothing new written on it from now on
CAD drive for a control system makerFile-based product design which nobody re-drawsGet a quote first, then send the enclosure whole, with its cable and power supply
Boat yard job records after a power cutRefit work is billed based on your recordsLeave the power off, get a quote first. Then post only the drive.
Sending it over: Get a quote first, either via telephone or using the form provided, then send your device, fully insured and trackable, to our secure intake laboratory in Guildford (we will cover all costs for return delivery), along with our shipping form included within the packaging. Alternatively, you can leave your device at our facility during business hours (Monday to Friday, 9am to 5:30pm) without making an appointment. A full packing guide is available on our contact page.

How Newhaven jobs run.

The port is French-ownedThe Department of Seine-Maritime owns the Port of Newhaven. The statutory harbour authority (Newhaven Port & Properties Limited) manages the port.
Dieppe, under contractDFDS operate the Newhaven–Dieppe ferry service under a contract with SMPAT, the French authority which owns and subsidises the route. All booking and CCTV systems used at the terminal are normal computers.
Marine Workshops, and district recordsLewes District Council have operated their offices from Marine Workshops here since 2023. The Newhaven Enterprise Zone managed by Lewes District Council includes eight sites designated as such in April 2017.
One rate, every quayFree diagnosis, then a fixed price quotation in writing (£400 + VAT for a video recorder, £300 + VAT for one disk). We will include all return postage costs to any address in BN9.

In a client’s own words.

Read all nine reviews →

An HP RAID 5 server that had two failed disks. The HP ProLiant server contained critical data for a factory; recovery was completed over a weekend so that we could reopen the factory on Monday morning. Great work from you guys.

Stewart Barnham · Newhaven

Straight answers for Newhaven.

Do you cover the port estate too?

Yes, we also cover every other address in BN9. The post defines our coverage area, not distance travelled. A single unit located at East Quay would reach us just as easily as a domestic property in the centre of Newhaven.

Can you read CCTV off a terminal recorder?

Normally. First obtain a quote by either telephoning or completing the form, then simply send us the disk(s) from your video recorder by post, not the recorder itself, along with the dates and cameras you wish your insurance company to see. Nothing is written to the original material; all data is extracted directly from images taken of the disk.

A drive has sat in an unheated unit all winter — does that matter?

Mention this when you book it in. Don’t do anything different: no test power-ups, no warm cabinets, no rice. Both condensation and corrosion can be treated on the bench, not at home.

What does posting from here actually cost?

One tracked label, one day to deliver. The diagnosis will cost you nothing. The written quote comes before the work and doesn't move. Your parcel back home is paid for.

Newhaven to Guildford, tracked, and we start.

Switch off the unit, report the problem and allow us to diagnose it free of charge, before you have to make any decisions.

01273 964902