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Areas we cover · Horley

Data recovery in Horley. The one town here with a direct line to Brighton.

Horley shares RH6 with Gatwick, and the town council's own history puts it plainly: after the war the town's main industry moved from farming to serving the airport. It shows. 28,135 people held airport passes during 2025, and more than half of Gatwick Airport Limited's own staff live inside the RH postcodes. The station sits on the Brighton Main Line between Salfords and Gatwick, so the southbound line is real here in a way it is not further north.

Tracked post-in · free return Free diagnosis on arrival Fixed written quotes

Talk it through with an engineer
01273 964902

The problem as describedWhy it's a local regularFirst thing we do
A ground-handling server that stopped mounting its arrayRosters, loads and duty records, all on one box in one unitSend the set, bays marked
A laptop that lives in a shoulder bagShift work is hard on a machine that is never put downThe dropped-drive rules apply
A hotel's booking archive on a disk that has started clickingOver a hundred businesses sit on the Metro and Bridge estates, most with one server eachPower down before the second
A guest house recorder the insurer wants footage fromRecorders write over themselves, oldest firstGive us the dates before it wraps
A ransomware note on a Monday morningSmall network, one server, one backup disk, both encryptedPull it off the network first
Sending it over: post your device tracked and fully insured to our secure intake lab — free return postage — with our shipping form in the box. Full packing drill on the contact details.

How a Horley case runs.

Two forces, two counties, one doorstepHorley is policed by Surrey Police; Gatwick, over the county boundary in West Sussex, by Sussex Police. Horley is one of only two civil parishes in Reigate and Banstead borough, and its parish council takes the style of a town council. Whichever side you work on, the parcel comes to the same bench.
Down means first look on arrivalMention it when you ring and the case is sequenced for it: diagnosed the day the parcel reaches us, imaged continuously while we are open, and given a date only once the assessment will support one.
Racks, NAS boxes and multi-disk setsMark the bays, send every disk — the one the controller threw out included — and leave the rebuild to the bench. A NAS unit can travel whole. Out of a rack, we want the bare disks and not the chassis around them.
Free diagnosis, then a fixed figureNo fee on most jobs. Reading one drive alone comes to £300 + VAT; a recorder is £400 + VAT; memory cards and sticks open at £250 + VAT; several disks read together open at £500 + VAT. A verified listing reaches you before any payment.

Horley asks, we answer plainly.

Is there somewhere in Horley we can bring it?

Not in Horley. The bench is one place and everything comes to it, which is why it is equipped the way it is. Post it, or take it in yourself to Guildford Data Recovery at Building 2, Ground Floor, Guildford Business Park, in Guildford GU2 8XH.

We're down. How quickly can you realistically work?

Tell us that when you ring and the job is sequenced accordingly. Your parcel gets its first look on the day it arrives, imaging carries on through our hours, Mon–Fri 9am–5:30pm, and a date follows when the diagnosis will carry one.

Can you read a server's array without its controller?

Yes. Each disk is imaged separately, then the array is rebuilt from those images, so the original controller is not wanted. Send every member, labelled with whichever bay it came out of, including any the controller had written off.

What should a Horley business do first?

Ring 01273 964902 before anything gets unplugged or rebuilt. Two minutes about what stopped and what runs on it settles which disks to pull, how to mark them and how they should travel.

From Horley, one parcel and a free first look.

Power the device down, tell us what happened, and let the diagnosis be free before any decision has to be.

01273 964902