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BDR / Towns and villages / Reigate

Areas we cover · Reigate

Data recovery, Reigate. Where the borough's paperwork actually lives.

Reigate isn’t part of the Brighton Main Line; the link to Brighton is via Redhill (the next station), and Reigate's own services run into London Victoria. Both the platforms here provide access to the North Downs Line, travelling west through Dorking to Guildford (where our bench is). WTW's head office is located at Watson House on the London Road, and the borough council operates out of the town hall built in 1901 on Castlefield Road.

Tracked post-in · free return Free diagnosis on arrival Fixed written quotes

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01273 964902

What Reigate sends us.

Something else? Run the triage →
The problem as describedWhy it's a local regularFirst thing we do
An actuarial model that opens up to empty cellsDatasets of this magnitude don’t normally exist in duplicateGet a quote first, then send us the disk, not the spreadsheet
A consultant’s laptop that fell off a deskHaving a laptop per fee earner means having a huge number of single copiesDo not run any repair tools
A planning archive volume which stopped listing filesLocal government bodies keep records for decades, and decades can be very hard on storage plattersImage right now, while it reads
An external full of unrendered footage from an art schoolVideo and design files are generally very large, and when large storage drives fail they usually fail wholeCreate an image first then sort it out later
A client document archive after a power cut in the officeOne evening’s outage; one volume will not mountLeave the power off & ring
Sending it over: Get a quote first, either via telephone or using the form provided, then send your device, fully insured and trackable, to our secure intake laboratory in Guildford (we will cover all costs for return delivery), along with our shipping form included within the packaging. Alternatively, you can leave your device at our facility during business hours (Monday to Friday, 9am to 5:30pm) without making an appointment. A full packing guide is available on our contact page.

How a Reigate job runs.

Confidential because of how it is builtFiles are sent with a case number and not a client name, and thirty days after your data has gone home, all of the copies we worked off will be gone. The privacy policy states this clearly, in plain English, which is normally what a compliance folder wants.
One parcel, and where it goesGuildford Data Recovery is located at Building 2, Ground Floor, Guildford Business Park, in Guildford, GU2 8XH, west along the same line, past Dorking. After receiving a quotation for your recovery project, please track and insure your item before posting it to us, or drop it off at our premises, Monday to Friday, 9am to 5:30pm (no appointment needed). When sending external hard drives to us, please send them whole, in their enclosures, complete with their cables and power supplies. If you have a network attached storage (NAS) device, then please remove the disks from it and clearly mark each disk with its bay number. We will also accept NAS devices whole if you cannot separate the disks. Any RAID setup should come as separate disks, labelled with their respective bay numbers.
A free look, then one written figureA diagnosis costs nothing, and in most cases you only pay if we recover your data. In instances when a charge does apply, one disk drive that needs to be recovered on the bench is £300 + VAT. Video and CCTV recorders are £400 + VAT. Recovering cards and memory sticks begins at £250 + VAT. When you have two or more disks that need to be read together as a set, the charge will start at £500 + VAT.
What comes back, and howOnce we recover your data, we will send it back to you on new storage media (with the postage paid) along with the listing of what was recovered (which you verify prior to payment) and a valid VAT invoice for your records. Please call 01273 964902 Monday to Friday during business hours (9am to 5:30pm).

Close by.

See all the towns →
Crawley → Horley → Redhill →

Reigate asks, we answer plainly.

Do you handle confidential client data from Reigate practices?

Each day. Each job is assigned a case reference number. Your clients' names stay off it. We review only enough of what is contained within each item to complete the task requested. Thirty days from returning your recovered data, all temporary copies created while recovering your data will be deleted.

How quickly does a Reigate job come back?

First get a quote by telephone or via the quote request form, then post it today: it is examined at the bench the next day, with no charge for viewing, and you will receive a single written price quotation first. Filesystem problems are often cleared within a couple of days after you've approved the quote, but if the actual mechanism has failed, it takes longer, and we tell you about it from the start.

Will we get documentation our auditors accept?

Yes. Your quote is a fixed amount and is given in writing. Same thing with the VAT invoice. Also, prior to paying anything, you will be provided with a confirmed list of items recovered to compare with what you were expecting.

Is posting a drive with client data on it sensible?

Yes, tracked, insured and appropriately packaged, once you have a quote. Most practices in this area already work with us in this manner. If you prefer to deliver your media directly to us, Guildford is located on the same rail line west: drop it off at our Guildford intake lab, Monday to Friday, 9am to 5:30pm (no appointment needed).

Also worth a look in Reigate.

Laptops and towers → Files deleted → Water and fire → The towns we cover →

Reigate to the lab: a quote, one parcel, nothing else.

Switch off the unit, report the problem and allow us to diagnose it free of charge, before you have to make any decisions.

01273 964902

Start a free diagnostic Sending your device