Postal coverage · Storrington, RH20
Data recovery, Storrington. Half a parish inside a national park, and no station.
Storrington is a village within Horsham District and has its own parish council, the Storrington and Sullington Parish Council. On census day, 21 March 2021, there were 7,245 residents living in this parish. There are no major employers in Storrington, but it is supported by a variety of small-scale businesses including shops, a surgery, restaurants and pubs, visitor accommodation and the farming community located to the rear of the village, on the downs. A parcel sent from Storrington is diagnosed free on arrival and given a written quote, much like a package sent from Brighton.
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What comes off Storrington's desks.
Something else? Run the triage →| The problem as described | Why it's a local regular | First thing we do |
|---|---|---|
| Farm office machine malfunction after power failure | Documents relating to accounts, subsidies and traceability for a downland farm or holding | Obtain a quotation first, then send us the hard disk but retain the tower unit. |
| Village shop till & accounts computer | Running independent retail without an IT department & no second copy | Do not use it; obtain a quote first, then post the drive |
| NAS at a home office won't mount | Two separate computer hard disks held within a cupboard acting as a data server | Image right now, while it reads |
| Drone/survey cards from a field day | Downland farmers currently survey their land themselves, and the card comes home as the only copy | Card out before anything else |
| Consultant's laptop that stopped on a Friday | One machine & one copy of professional home-based work | Please give us the deadline early |
How a Storrington case is handled.
What Storrington wants to know.
Do you handle confidential client files from Storrington practices?
Yes, routinely. Any work carried out on a drive remains under a case reference (not your client name), and it is only read as far as is required to enable retrieval of your data. Once we have done that, a listing gets sent to you to check before paying us. Our privacy policy is presented in plain English (as opposed to legal jargon), so if you need to include it in your compliance folder, you will be able to.
How long does a Storrington case usually take?
First get a quote for your problem over the telephone, or use the form. Then send us your drive today and we will diagnose it the next working day. You'll receive the written figure soon after. Logic fault problems can often be resolved within a couple of working days of approval. Problems requiring mechanical repairs, or multiple drives, will take longer. We tell you when they will take longer, before the work starts.
The village has no station. Does that make posting awkward?
Not really. The A283 runs right through the village, and Pulborough and Amberley train stations are close by, but your hard disk does not need either of these stations. First obtain a quote using the telephone, or complete the form. Then it will generally be sent via a single tracked, insured postal package from anywhere with a Post Office counter, or you may bring your drive into our Guildford intake lab, Monday to Friday, 9am to 5:30pm, where no prior appointment is needed. In both cases, we will pay for your return postage.
Our NAS has two disks in it. Do we send the whole box?
Only if the disks cannot be removed. If you can, each disk should be taken out and labelled with the bay number it was originally seated in. Otherwise, the entire NAS can be sent as it stands including the enclosure. Server units and RAID sets have their disks removed from the server/RAID system, and the disks are always sent on their own. Each disk has the bay number labelled on it (the bay number it occupied previously). Obtain a quote first for your problem over the telephone or using the form. If you're unsure whether your unit fits under "NAS", please call and provide details of what it looks like.
Where Storrington readers go next.
From Storrington, a parcel is usually the whole journey.
Switch off the unit, report the problem and allow us to diagnose it free of charge, before you have to make any decisions.