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HP PC Repair


I have an HP Pavilion A1010N. This has recently started displaying an error saying that the system fan has failed. I can usually press F1 to continue onto the Windows system, but I have noticed a problem with files on my hard drive disappearing. It is only one or two at the moment, but I cannot find them in the folders that I saved them into, and so I am wondering if overheating can be causing the hard drive to lose some of the data on the drive? I have not been able to save all of the data because the system is running slowly, and copying will usually time out, or just continually ‘process’ the move for hours with no progress. Because of this problem, and the fact that some of the data may already be lost, I am looking for help with a complete data recovery of the hard drive. I want to be able to get back the data which has been lost, and I want advice about what I can do to start the process of getting my data copied.


I have an HP PAVILION 1010 which I bought to use as a gaming device. This has worked well for a while, and I have stored a lot of games on it, which I used to play most days. However, I am having a problem with game play which has been stored as a computer file on the desktop. When I start up one of these games, either in the system itself or by clicking on the game file, I notice that the graphics are very corrupt. Even in a game such as Steam, which saves games automatically to the software, there are large areas of the game which seem to be just pixels, rather than the game itself. This problem does not occur if I start off a fresh game, and is only the games that I have saved to the desktop, rather than to a disk or external drive. I have concluded that these games are being corrupted in some way, and so I checked out the small number of images I have on there, records of my games. These are also corrupt, with large areas of the picture being replaced by white.

HP PC Repair

Hewlett Packard have been in the marketplace now for some time and as well as producing printers, scanners, plotters and the likes they have been producing laptops and desktop Windows based personal computers as well.

As well as manufacturing their own equipment HP have been responsible for supplying a great many other computer companies with components including hard drives.

As Hewlett Packard have produced so many different models of Windows-based PC and laptop – going right back to Windows 95 – it would be impossible to list them all here but it worth listing some of the most common hard drive related problems which you may encounter where you have a new or old machine to your name.

A great deal of the hard drives have – in conjunction with BIOS – SMART technology which reports on imminent hard drive problems so if this should show a problem in the process of happening or about to happen then you should take it seriously.

The only time such technology will not function correctly is if the PCB (Printed Circuit Board) attached to the hard drive fails thus rendering the hard drive’s ability to communicate with the BIOS impossible.

In effect what the SMART system should do is prepare for the failure of your drive and allow you to save your work and data but this is not always the case.

It will display error messages that tell you the hard disk drive is about to fail or is failing and likewise will tell you if the drive has failed when you come to start your computer up. Booting up an HP with a faulty drive will divert you from the Windows splash screen to the SMART setup that allows you – if the BIOS is functioning – to determine whether or not the computer is registering a hard drive as being present.

The most common error displayed by this system is 1720, this informs the user of an imminent hard disk failure. You should be aware that although the message warns you the drive will fail it will not give any indication as to when or how long you have to make accurate backups of your information if at all.

Sometimes the message is displayed before attempting to boot Windows at which point the drive can fail and leave you in a state of limbo as the machine continues to try and reboot itself ad infinitum.

If you discover this error message or find yourself in the position where your HP Windows-based PC will not allow you to access the drive you should consider contacting us at www.brighton-datarecovery.co.uk where we can, with our 14 years of experience, help you recover your lost data.