Synology Recovery

Synology Recovery

No Fix - No Fee!

Our experts have extensive experience recovering data from external hard drives. With 15 years experience in the data recovery industry, we can help you securely recover your data.
Synology Recovery

Software Fault £249

2-3 Days

Mechanical Fault £349

2-3 Days

Critical Service £795

1 Day

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Call us on 01273 964902 or use the form below to make an enquiry.
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An Explanation As To Why Synology External Hard Drives Suddenly Fail:

Synology External Hard drives are very complex pieces of hardware in their own right and along with your motherboard and memory and CPU go to make up the fundamental components of what makes your computer tick. There are times when an external hard drive will fail and this can be for any number of reasons. Chiefly among them is the fact that a piece of the hardware within the hard drive has ceased to function such as a head, a platter or a spindle. Something as simple sounding as a Ribbon Cable may also see its way clear to causing you problems reading or writing to your external hard drive so it is important – where possible – to diagnose and repaid the problem if able. If not we can certainly help you to recover your lost or inaccessible data.

Physical Failure To Your Synology Hard Drive Caused By Internal Malfunction:

We at have dedicated our time and expertise to helping people just like you when a physical hard drive problem arises. When it comes to physical problems with hard drives these are many in number but commonly take the form of problems with actuators spinning off their axis, heads and platters becoming dislodged or even jumper connections becoming damaged due to access reconnecting and disconnecting if the drive has been removed and replaced a lot. Contact us to find out more about why your drive might physically fail and what we can do to help

Your Data And How It Can Be Lost or Formatted Incorrectly Using an Synology Hard Drive:

When data is lost or inaccessible it can be for a variety of reasons. We have already looked at how hardware failings can cause your data to seem to be irretrievable but there are other reasons. Chief amongst the most common reasons for data to become lost or inaccessible is human error and while we would all like to think we are incapable of causing the loss of our own data, sadly it happens more often than we would like. In addition to human error there are also errors caused by bad sectors on a disk, which, if not dealt with upon first appearance, can expand into not just thousands of bad sectors but millions. Imagine allowing mold to form on a windowsill without removing it and you get some idea as to how bad sectors can spread across an external hard drive

Synology External Hard Drives And Their Power Supplies:

An external hard drive is more prone to problems with power surges and power outages than an internal hard drive might be: this is because for the most part an external hard drive works on its own power supply fed by an individual cable. Sometimes a power cable connected to an external hard drive may become damaged and either accepts too much or not enough power. Likewise a serious power surge may send too many volts through the device causing circuitry to burn or a loss of data because of a surge power to the spinning hardware inside. With 15 years experience in this field we will be able to help you recover your data if not repair the drive even if you can’t get it to do anything after a surge or outage.

Firmware Faults That Can Render Your Synology Hard Drive Inoperable:

As with many other devices within your computer an external hard drive works in conjunction with the firmware that has been factory loaded. The firmware is the small but important program that tells an external hard drive how to behave in relation to any device it may be connected to such as a USB port or hub a PC or Mac itself. With faulty firmware you may find that your drive will not allow the reading or writing of data and may even fail to recognise the existence of data you have already saved. We at are able to deal with problems caused by the corruption or loss of firmware.

Suddenly System Crashes And Their Effects On Your External Hard Drive:

With a decade and a half’s worth of experience when it comes to computer and hard drive breakdowns we like to think we have seen most – or at least the majority – of problems that can arise because of problems with external and internal hard drives. One major problem caused by a discrepancy in the behaviour of an external hard drive is the sudden rebooting or shutdown of a computer without warning. This can be particularly frustrating if you are working on an important project in the workplace. Not only does the sudden shutdown of a computer lead to problems with the hardware but it can also lead to the loss or corruption of data stored on its internal and external hard drive. So if your computer shuts down without warning and will not reboot correctly; leave it switched off and contact us here at

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